Know your Rights
It is your choice, by law, to have your vehicle repaired wherever to want.
You do not have to use the insurers choice of repairer – its your vehicle – your choice, this was set by a directive from
the office of fair trading in 1993.
Insurance companies arrange accident repairs on your behalf to keep their costs down.
Does keeping their costs down means the level of repair your vehicle will receive, be up to standard?